Rapid7 Support Resources

Customer Portal

Connect with Support

Need help? We’ve got you covered. Sign in to the Customer Portal for our top recommended help articles, and to connect with our awesome Support Team.
Create and manage your cases with ease and get routed to the right product specialist.

Customer Portal Sign In


Having trouble logging in?

Customer Support Guidebook

Learn how the Rapid7 Customer Support team can support you and your organization

Training & Certifications

Be awesome at everything you do -- get trained by Rapid7 experts and take your security skills to the next level.

Learn more

Consulting Services

Need a hand with your security program? From planning and strategy to full-service support, our Rapid7 experts have you covered.

View all services

Product Documentation

Find help using and administering Rapid7 products

InsightAppSec InsightIDR AppSpider Metasploit InsightConnect InsightOps InsightVM Komand Nexpose
View all docs

Read What’s New on the Rapid7 Blog

Metasploit Weekly Wrap-Up 11/22/2024
JetBrains TeamCity Login Scanner Metasploit added a login scanner for the TeamCity application to enable users to check for weak credentials. TeamCity has been the subject of multiple ETR vulnerabilities [http://s28a.cp55586.com/blog/post/2024/03/04/etr-cve-2024-27198-and-cve-2024-27199-jetbrains-teamcity-multiple-authentication-bypass-vulnerabilities-fixed/] and is a valuable target for attackers. Targeted DCSync added to Windows Secrets Dump This week, Metasploit community member smashery [ht
Spencer McIntyre
Nov 22, 2024
Read More
A Bag of RATs: VenomRAT vs. AsyncRAT
Remote access tools (RATs) have long been a favorite tool for cyber attackers, since they enable remote control over compromised systems and facilitate data theft, espionage, and continuous monitoring of victims. Among the well-known RATs are VenomRAT and AsyncRAT.
Anna Širokova
Nov 21, 2024
Read More
Multiple Vulnerabilities in Wowza Streaming Engine (Fixed)
Rapid7 is disclosing multiple vulnerabilities in Wowza Streaming Engine below v4.9.1. These vulnerabilities are tracked as CVE-2024-52052, CVE-2024-52053, CVE-2024-52054, CVE-2024-52055, and CVE-2024-52056. They are patched as of Wowza Streaming Engine v4.9.1.
Ryan Emmons
Nov 20, 2024
Read More
More recent blog posts

Visit the Customer Portal

File a case, view your open cases, get in touch.